All of our filters are custom made for your order, Our filters are custom built in Ontario Canada and shipped directly to your front door. Since all of our filters are made to order, your filters may take 1-3 weeks depending on seasonal volumes.
Your filters will be delivered by Fedex, UPS or Sameday Courier. Once the filters are shipped you will be provided with a tracking number sent to your email you provided. Once the filters have left our factory please make sure to check with your courier since the product is no longer in our hands.
If you do wish to cancel your order within 48 hours a $20 dollar cancellation fee will apply. After 48 hours production begins and your order can not be cancelled.
All sales are final on custom made products, we will not accept returns.
Products like standard filters that are not custom orders and are not used will be able to return at customers expense for shipping within 48 hours of purchase.